The ZSVR issues a warning about scam e-mails: Scam e-mails claiming to be from the Zentrale Stelle Verpackungsregister (Central Agency Packaging Register – ZSVR) are currently being sent to registered companies. The scam e-mails contain text taken from the ZSVR’s own communications asking users to fulfil their legal obligation to undertake system participation. Attempts are made to obtain confidential data such as passwords and master data. Neither this e-mail nor any of the links it may contain originate from the ZSVR. The links lead to unsafe websites. Please ignore these messages.
You can recognise e-mails from the ZSVR by the sender address, which always ends with ‘@verpackungsregister.org’ or ‘@email.verpackungsregister.org’. It also helps if you label e-mails with an incorrect sender address as spam in your systems.
Where system participation has not occurred, the products with the relevant packaging are subject to a distribution ban, which also applies to each downstream distributor. In addition, a producer who has committed an administrative offence by failing to undertake system participation may be subject to a fine of up to EUR 200,000.
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