E-accessibility
This accessibility statement applies to the website verpackungsregister.org of the Zentrale Stelle Verpackungsregister (Central Agency Packaging Register – ZSVR), including the LUCID Packaging Register.
Status of compliance with requirements
The accessibility requirements are derived from sections 3 (1) to (4) and 4 BITV 2.0, which was enacted on the basis of section 12d BGG. Compliance with the requirements is based on a self-assessment last carried out in June 2025. Based on this assessment, the website is largely compliant with the aforementioned requirements. Unfortunately, complete accessibility has not yet been achieved. The existing barriers are as follows:
- The LUCID Packaging Register is not yet fully accessible for technical reasons and due to the disproportionately high adjustment efforts entailed. We deem the efforts of reworking the contents to be disproportionately high pursuant to section 12a (6) BGG. We are striving to achieve complete accessibility as we continue to develop and improve our website. The form fields are not accessible in terms of the following WCAG success criteria:
- Fields for user data cannot be filled in automatically (test step 1.3.5 WCAG success criteria)
- Incorrect entries do not contain correction suggestions (test step 3.3.3 according to WCAG success criteria)
- The password encryption button is displayed as a switch without a label (test step 4.1.2 according to WCAG success criteria)
- Older video files have neither audio descriptions nor full text alternatives, and some older audio files do not offer alternatives for the hearing-impaired (test steps 1.2.1, 1.2.2 and 1.2.3 according to WCAG success criteria). We are not reworking this content because it is not required for administrative proceedings and the information is available in other accessible forms on our website. Furthermore, we are currently not reworking this content due to the upcoming legal changes resulting from the EU Packaging and Packaging Waste Regulation (PPWR). We deem the efforts of reworking the contents to be disproportionately high pursuant to section 12a (6) BGG.
- Some of the older PDF files are not accessible. We are not reworking them because these files contain archived legacy content that is not required for administrative proceedings. Furthermore, we are currently not reworking this content due to the upcoming legal changes resulting from the EU Packaging and Packaging Waste Regulation (PPWR). We deem the efforts of reworking the contents to be disproportionately high pursuant to section 12a (6) BGG.
The barriers found will be removed step by step. We aim to make new contents fully accessible.
Date of last statement update
This statement was last updated on 22 August 2025.
Contact information and how to report barriers
Would you like to inform us about existing barriers or are you interested in information about our accessibility implementation? Please contact:
Zentrale Stelle Verpackungsregister (ZSVR)
Communications and Press
Öwer de Hase 18
49074 Osnabrück, Germany
E-Mail: presse@verpackungsregister.org
Arbitration proceedings
If your issue is not resolved after sending your feedback to the contact mentioned above, you can contact the Arbitration Service pursuant to section 16 Behindertengleichstellungsgesetz (Act on Equal Opportunities for Persons with Disabilities – BGG). The Arbitration Service is responsible for mediating accessibility-related conflicts between people with disabilities and federal public bodies and aims to achieve out-of-court settlements to disputes. Arbitration is free of charge. Involving legal counsel is not required.
Please refer to the following website if you would like to find out more about arbitration proceedings and about the options for submitting an application: www.schlichtungsstelle-bgg.de If you would like to contact the BGG Arbitration Service directly, please send an e-mail to info@schlichtungsstelle-bgg.de.