Information & Orientation

Systems overview

In order to properly implement the Verpackungsgesetz (Packaging Act), producers / initial distributors may need some support. System operators, experts, consulting firms, chambers of commerce and chambers of foreign trade are all available to provide that service.

For contact details for (dual) system(s), please refer to. You can also find registered experts/ auditors who may also offer consulting advice, in the public register of the LUCID Packaging Register. We thank you for your understanding that we as a supervisory authority are unable – and are not permitted – to provide consulting advice on an individual basis. In particular, we are not permitted to provide information regarding the selection of system operators or their fees. In addition, we are unable to undertake any activities in, comment on, or provide information about any matters not contained in section 26 VerpackG. Here too, we ask for your understanding.

For technical questions about the LUCID database, please contact our support hotline. The database itself contains a number of different tips and guidelines. 

For legal questions about our remit, please refer to the following:


If you are unable to find the information you need, please contact our inquiry team:


Please describe your question as concisely as possible. In your email, please provide your full contact details and, if applicable, the complete address of your company or organisation.



Specific system participation questions


If you have questions about participating in a specific system, you can get in touch directly with a contact person at one or more of the system operators below:

System operator

BellandVision GmbH
Bahnhofstraße 9
91257 Pegnitz, Germany


Der Grüne Punkt – Duales System Deutschland GmbH
Edmund-Rumpler-Straße 7
51149 Köln, Germany


Waltherstraße 49-51
51069 Köln, Germany


INTERSEROH Dienstleistungs GmbH
Stollwerckstraße 9 a
51149 Köln, Germany


Landbell AG für Rückhol-Systeme
Rheinstraße 4 L
55116 Mainz, Germany

Noventiz Dual GmbH
Dürener Straße 350
50935 Köln, Germany


PreZero Dual GmbH 
Stiftsbergstr. 1 
74172 Neckarsulm, Germany

Reclay Systems GmbH
Im Zollhafen 2-4
50678 Köln, Germany


Recycling Dual GmbH
Willicher Damm 143
41066 Mönchengladbach, Germany


Veolia Umweltservice Dual GmbH
Hammerbrookstraße 69
20097 Hamburg, Germany


Zentek GmbH & Co. KG
Ettore-Bugatti-Straße 6-14
51149 Köln, Germany



Contact: Customer Service
Phone: +49 9241-4832-200 
Fax: +49 9241-4832-444 
e-mail: vertrieb[at]bellandvision.de
Website: www.bellandvision.de

Contact: Vertriebsteam „Grüner Punkt“
Phone: +49 2203-937-557
Fax: +49 2203 937-397
e-mail: anfrage[at]gruener-punkt.de
Website: www.verpackgo.de

Contact: Dennis Bauer
Phone: +49 221-964897-0
Fax: +49 0221-964897-99
e-mail: info-koeln(at)eko-punkt.de
Website: www.eko-punkt.de

Contact: Frank Kurrat, Head of Sales
Phone: +49 2203 9147-1961
Fax: +49 2203 9147-1394
e-mail: verkaufsverpackungen-online[at]interseroh.com
Website: www.interseroh.de 

Contact: Markus Pache, Head of Sales
Phone: +49 61 31 23 56 52–801
e-mail: info[at]landbell.de
Website: www.landbell.de

Contact: Dirk Boxhammer
Phone: +49 221 800158-70 
Fax: +49 221 800158-77 
e-mail: info[at]noventiz-dual.de
Website: www.noventiz.de

Contact: Vertriebsteam PreZero Dual 
Phone: +49 7132 30 773255
e-mail: vertrieb[at]prezerodual.com
Website: www.prezero.com/dual

Contact: Theodora Pangaribuan
Phone: +49 221 580098-2888
Fax: +49 221 580098-777 
e-mail: pangaribuan[at]reclay.de
Website: www.reclay-group.com

Contact: Dominik Scholtyssek, Head of Sales
Phone: +49 2161 9462-700
Fax: +49 2161 9462-799
e-mail: sales[at]recycling-dual.de
Website: www.recycling-dual.de

Contact: Yvonne Wittig
Phone: +49 381 87715-320
Fax: +49 381 87715-311
e-mail: de-ves-info-dual[at]veolia.com
Website: www.veolia.de/dual

Contact: Dirk Grommes, Sales
Phone: +49 2203 8987-700
Fax: +49 2203 8987-829
e-mail: dualessystem[at]zentek.de
Website: www.zentek.de

Contact for legal and technical oversight and appeal procedures

Since the Verpackungsgesetz entered into force on 1 January 2019, the German Environment Agency has been responsible for the legal and technical supervision of the Zentrale Stelle Verpackungsregister (Central Agency Packaging Register – ZSVR) in public law matters. It is also the reviewing authority in the appeal procedure against administrative acts of the ZSVR. In addition, the German Environment Agency is also the authorisation authority for the permission granted by the ZSVR to systems to publish reports as defined in § 21 (2) VerpackG, and for the minimum standard for recycling-friendly design.

The Umweltbundesamt is also the licensing authority for assessing the levies received by the ZSVR, as well as the accounting thereof.

You can contact the Umweltbundesamt using the following information:

Umweltbundesamt (German Environment Agency)
Fachgebiet III 1.6 - SG VerpackG
Wörlitzer Platz 1
06844 Dessau-Roßlau
Phone: +49 340 2103-0
E-mail: verpackg[at]uba.de
Visit the German Environment Agency's website


These information pages could also be helpful for you: