Contact our support team to clarify technical queries
Please note that we are only authorised to respond to technical enquiries.
Due to the nature of our statutory remit, we are not permitted to provide legal advice or company-specific information. We would therefore ask you to refrain from making enquiries regarding the individual interpretation of the Packaging and Packaging Waste Regulation Regulation (PPWR) and the German Verpackungsrecht-Durchführungsgesetz (Packaging Law Implementation Act – VerpackDG). Please refer to the information on our website or contact relevant legal advisory bodies.
Use our contact form to submit your technical enquiry.
You can also call our support hotline for technical queries.
Support hotline: +49 541 34310555 Monday, Tuesday and Thursday: 9:00 to 16:00 CET/CEST Wednesday: 10:30 to 17:00 CET/CEST Friday: 9:00 to 14:00 CET/CEST (public holidays in Lower Saxony excepted)
