The ZSVR issues a warning about scam e-mails: Scam e-mails claiming to be from the Zentrale Stelle Verpackungsregister (Central Agency Packaging Register – ZSVR) are currently being sent to registered companies. The scam e-mails contain text taken from the ZSVR’s own communications asking users to fulfil their legal obligation to undertake system participation. Attempts are made to obtain confidential data such as passwords and master data. Neither this e-mail nor any of the links it may contain originate from the ZSVR. The links lead to unsafe websites. Please ignore these messages.
You can recognise e-mails from the ZSVR by the sender address, which always ends with ‘@verpackungsregister.org’ or ‘@email.verpackungsregister.org’. It also helps if you label e-mails with an incorrect sender address as spam in your systems.
For quite some time, international online retailers or importers have been required to comply with the provisions of the German Verpackungsgesetz (Packaging Act): they have to pay for the recovery and recycling of their packaging.
But since July 2021 they can appoint an authorised representative in Germany to fulfil their obligations for them. This option makes it easier for international companies to comply with German law. In a newly published explanatory film, we explain all aspects of authorisation and what you need to do in the LUCID Packaging Register to make use of this new option.
Go to the explanatory film
